Contact us

We're happy to help with questions about your account, your subscription, billing, or how to use Fire Door Check Log.

What we can help with

• setting up a building, its door register and flats;
• recording checks, access steps and repairs, and sending letters to residents;
• downloading your PDF records and CSV export;
• subscriptions, receipts and cancelling; and
• privacy questions and data requests.

What we can't help with

We can't give fire safety or legal advice about a specific building, and we don't carry out fire risk assessments or fire door inspections. For those, use a competent professional: a fire risk assessor on a recognised register or third-party certification scheme, or a certificated fire door inspector.

In an emergency, always call 999.

Get in touch

Email: help@firedoorchecklog.co.uk

We aim to reply within 2 working days.

For how we use your personal information, see our Privacy policy. For the terms of the service, see our Terms.